# Bill Wiens

billwiens@gmail.com
503.689.3803
Seattle, WA 98102

# Summary

I'm an experienced software engineer who loves open-source technology. I have a vast well of experience running and supporting web applications in production. I design for reliability and efficiency with my skills in automation, deployment, monitoring, and cloud computing.

# Experience

## Mar 2015 - Present: DevOps Engineer at *LiquidPlanner*

* Migrated the LiquidPlanner platform to AWS: defined implementation strategy, built out tooling and infrastructure, and guided the project from inception to production.
* Responsible for the 24x7x365 performance and availability of our Ruby on Rails web application. Performed full stack troubleshooting and analysis of production issues.
* Defined operations culture at LiquidPlanner. Managed the on-call rotation and trained engineers on incident response.
* Transitioned configuration management from Puppet to Ansible. Managed infrastructure with Terraform.
* Developed a layered security policy for LiquidPlanner. Ran day-to-day security operations, including applying critical patches and triaging security alerts.

## May 2012 – Sept 2014: DevOps Engineer at *Smashing Ideas*

* Worked with internal developers and client operations staff to provision infrastructure and enable rapid deployment for Python and PHP web applications and services.
* Used both Puppet and Chef to manage CentOS and Ubuntu servers, including physical servers and those virtualized in the cloud (AWS, Rackspace).
* Completed performance analyses to find bottlenecks and advised on/implemented fixes.
* Acted in a "firefighter" role to debug and fix unexpected system issues.
* Used a variety of monitoring and analytics tools (Nagios, Munin, Boundary, New Relic).
* Introduced the use of Vagrant to create disposable development environments and Jenkins for build automation.

## August 2010 – May 2012: Developer at *Smashing Ideas*

* Administered a platform of 70+ international Drupal sites and led a team to overhaul and maintain them.
* Led initiatives to add Varnish, Memcached, and a CDN to our infrastructure.
* Trained new developers.
* Developed and documented process for tracking, testing, and deploying bug fixes and new features.
* Acted as a security liaison and provided a quick turnaround on critical security issues.

## Sept 2009 – July 2010: Web Developer at *Freelock Computing*

* Developed web applications using the Drupal CMS.
* Focused on agile development using close collaboration with clients.
* Wrote custom PHP modules, used JavaScript and jQuery to create dynamic experiences, wrote custom SQL queries.

## Feb 2009 – Sept 2009: Linux System Administrator at *Freelock Computing*

* Administered Ubuntu and Red Hat Linux servers for Freelock and clients.
* Performed maintenance and deployment of Drupal websites.
* Took charge of an initiative to document and consolidate Freelock's server infrastructure.
* Migrated internal services to a virtualized environment using VMware Server.

# Technical Skills

* Capable of creating concise and elegant code in Python, PHP, and Ruby. Ran and debugged plenty of C and Go.
* Well-versed in tools and frameworks such as Django, Rails, Fabric, Capistrano, Terraform, Packer, and Vagrant.
* Confident in managing Linux systems with Ansible, Chef, and Puppet.
* Almost a decade of experience with CentOS and Ubuntu Linux.
* Extensive experience with Apache, Nginx, Redis, Memcached, MySQL, and PostgreSQL.
* Expert with Git, Mercurial, and Subversion.
* Superb problem-solving skills in hardware and networking.

# Education

Willamette University in Salem, OR
B.A., Computer Science — 2004–2008

Linköping University in Linköping, Sweden
Study abroad program — 2007

# Interests

* Assembling and disassembling everything.
* The great outdoors.
* Games of all sorts.
* Collecting animated GIFs.
* Food, booze, and music.
* The intersection of technology and culture.